How to Solve Issues With Local Seo Via GMB Post Covid 19

Local SEO


Google My Business (GMB) has become one of the most significant aspects for local SEOs as well as the one-stop-shop for consumers to know about store hours, closures, services offered, and other relevant information.


Shifting Engagement on GMB:

Consumer engagement has changed considerably during the pandemic, as shown by the click and call data. With this, online buying behavior has also been impacted.


For example, the search query “takeout near me” has spiked way up as compared to those for “restaurant reservations” since at-home orders came into force.

Directions, Clicks, Calls, and Reviews:

Although requests for directions have come down considerably since the COVID-19 outbreak, there hasn’t been much of an effect on calls and website visits driven by GMB. According to new data from, “GMB driving-direction clicks are down 60% across all verticals.” Website clicks and calls have decreased by 31% & 21%, respectively.


When it comes to GMB, reports a notable decline in retail, restaurant, and automotive industry but also a modest recovery in consumer engagement. This could very well be the catalyst in online shopping and e-commerce spending driven by stimulus checks and by the thought that we’re almost at the end of the lockdown period.

Being hit by the pandemic, Google had stopped publishing new comments from users & replies from business owners until now. Reviews are making their way back in, and it will be interesting to see if and how the patterns have changed amid the lockdown.

Post-COVID, GMB will continue to be a local business lifeline:

As businesses reopen, local marketers can once again turn to GMB for operating hours, products, and service availability. GMB could emerge more powerful than ever post COVID-19 with local features such as posts that allow businesses to communicate seamlessly have a high chance of gaining wider adoption and prominence, with Google possibly accelerating the rollout of other tools in the pipeline.


According to a survey by BrightLocal, 68% of local marketing experts said GMB was more crucial at this time than it was a year ago. Even Moz’s recent Local Ranking Factors study concluded that the top-ranking factor for Google Local Pack and #4 for local SEO is GMB signals. Another survey by BrightLocal concluded that 87% of local marketers considered growing reviews to be the most important to local marketing success.

Not to forget the fake reviews problem faced by Google, fighting spam (fake listings, illegitimate reviews) on Google was #2 to local marketing success.


Why It Matters:

Get ready to experience a huge evolution of GMB. Local SEO and Local search will be redefined and will not be limited to using tools and information to make purchase decisions offline. GMB is no longer just a way to get content to Google but rather a dynamic channel streamlining transactions between consumers and business owners.


There will be a much tighter integration of digital tools such as inventory, booking, ordering, and payments with offline fulfillment post-COVID. and Pointy are examples of how Google is trying to bridge the gap between digital and offline operations while being a trusted, back-office-like platform for local businesses.

Need help with your Local SEO or GMB Listing? Set up a consultation here: Book NOW

Why Is Digital Marketing So Critical In An Economic Downturn?

digital marketing

Why Digital Marketing is Critical During an Economic Downturn


We all know that it is currently a tough economic time, and there’s a very good chance that it is only going to get tougher. Many businesses have had to tighten their belts. This often starts with marketing expenses. However, is that really a good place to trim when you are fighting to stay afloat? The fact is that marketing, and specifically digital marketing, are especially important when times are tough.


When the economy is in a recession or worse, companies that cut their digital marketing budgets tend to fare worse than those that don’t.? Their sales drop lower, and they have a harder time recovering. The fact is, businesses that invest in their marketing are able to sustain a larger portion of their existing customer base, and they are also able to maintain awareness of their brand.? It’s a bit like the old “ounce of prevention is worth a pound of cure” theory. If you maintain your marketing during tough times, you will be better positioned to rebound when things get better.?


There are a few reasons for this beyond just maintaining the brand. For instance, there are fewer competitors to take up digital space in the marketplace. If you are aggressive, smaller businesses may not have the stomach to keep up. If companies drop out and are no longer able to serve certain markets, then you could be able to grab some of that share and find success.?


The Internet a Marketing Tool

Now, more than ever, companies can reach millions of potential customers by creating an effective web presence. Your website is the place from where all of your digital marketing efforts flow. Even when you are suffering through a downturn, marketing on the internet is cost-effective and allows you a lot of freedom to break down walls and reach new people. So, by focusing on digital marketing, you can save marketing dollars but still keep up your brand awareness and reach your clients. However, simply having a website isn’t enough. You need a site that will draw in visitors from search engine results. That means having a site that is optimized to rank higher for the search terms that your potential customers might use.?


Search Engine Optimization

Search engine optimization is when you build your website so that it provides the content and user experiences that search engine algorithms will favor. If your site can meet certain criteria, or at least meet them better than your competition, then it will rank higher. Your site needs to be an authority in your industry and be easy to use for your users.?


The place to start when it comes to digital marketing is finding the right keywords that your potential customers might use to search your product or service. Everything flows from that. Your content should be keyword rich and provide relevant information, written in proper English.?

Social Media

You can coordinate your other online communication channels such as your social media and blogs. Getting more traffic from those channels will help position your site as an authority, and thus rank higher.?


The user experience must also be attractive and informative. Graphics are a great way to provide your visitors with content that is relevant to them. However, it must also be tagged so that search engines can recognize that your graphics have useful content. If there is nothing to identify what is in the graphic, then search engines won’t be able to sense that they are relevant.?


The content on your site must also be updated on a regular basis. Otherwise, your site could be categorized as being dormant. It also signals to your customers that you are still open for business, even in a downturn. If they get to your site and see stale information, then they will move on to a competitor that is more up-to-date. Those customers will leave your site quickly, and they won’t come back in the future. So, while you may be tempted to neglect your site when you are cutting costs, the fact is that it does not cost much to keep it updated.?


It’s almost inevitable that your business will suffer during a recession. However, by being engaged with your digital marketing, you can keep your brand at the top of mind of your client base. It is cheaper to retain customers than it is to find new ones, so even if they aren’t making purchases, once things improve they will be turning to you first. Keep your social media active, and provide engaging content that will keep you in front of your clients as much as possible.?


Very few businesses get through a recession unscathed, but you can minimize the damage. Make sure that you keep up with your digital marketing strategy so that you can stand above your competition during and after the downturn.?


By: Tiffany Carlin

Content Director, On The Maps

3 Ways Guest Posting Can Help You Grow Your Business

SEO Links guest posting

Guest Posting For Link Building


Finding ways to connect with online consumers is something most business owners are adamant about. Choosing the right marketing methods and strategies is no easy task. With all of the different marketing methods out there, choosing the best fit for your business can be downright confusing. Over 90% of the business owners in the United States claim to use digital content like blogs to reach their audience.

Increasing the effectiveness of your blogs is easy when using the power of linking and guest posting. The more back links you have going from a reputable site to your domain, the easier it will be to drive organic traffic to your site. Are you curious about what guest posting can do for your business? If so, check out the helpful information below.

1. A Great Way to Boost Brand Credibility

Gaining the trust of online consumers is a lot harder than you realize. Not only will you need to prove your validity to visitors to your website, you also have to show search engines like Google you are trustworthy. If you are looking for a way to build brand credibility, guest posting is a great option. As you start to increase the number of back links you have from reputable websites, you will be able to move up the search engine ladder.

Using directory submission sites is a great way to improve your online visibility. These sites allow you to submit a link to your domain and assign a category to the website. If you are looking for a way to make this process easier, you need to check out the 200+ directory submission sites list for 2020 | Linkio. With this comprehensive list of directory submission sites, you can hit the ground running with your link building efforts.

2. Increase the Traffic to Your Website

Simply creating and publishing content on your website will not drive much organic traffic to it. The only way to improve your visibility on search engines like Google is by investing in link building and guest posting campaigns. Google has a number of indicators they look for when assigning your website rank. The number of back links you have is one of these indicators.

This means that by increasing the number of links you have coming from guest posting sites to your domain, you can get more organic traffic. When people arrive on your business website, you want to present them with things like social proof and even more quality content. Ignoring the need for great web content can lead to a number of sales leads being lost. Consulting with a content marketing professional is crucial when trying to figure out how to optimize your website and the content on it for success.


3. Taking an Authoritative Stance

Another benefit that comes with guest posting is the ability it gives you to write authoritative content. One of the best ways to gain the trust of consumers is by positioning yourself as an authority in your industry. This is why you need to only write and publish content that is related to the industry your business operates in.

When trying to come up with topics for your guest posts, you need to do some research to find out about the latest trends in the world of your industry. If you don’t have the time or experience needed to develop this content on your own, you should hire marketing professionals to lend you a hand.

Start Your Guest Posting Journey Today!

As you can see, guest posting can provide a number of unique benefits. With the help of experienced marketing professionals, having success with guest posting will be a breeze.?